Overview
At Feast Over Famine we seek to bring the highest level of expertise and business acumen to all of our client engagements. Over the past several years we have spent hours trying to perfect our models to serve clients as effectively as possible. The success of our work has led to our clients seeing an average of 96% revenue growth within 12 - 18 months of beginning an engagement with our team.
Client Engagement Process
Drivers
There are six core drivers that are key to our team providing the highest level of consulting services for our clients, their teams, and those they serve.
Data Driven - We believe that data is key to the success of strategic planning. A strategy is significantly more dialed in and accurate when deep data analysis is incorporated into the planning process.
Tension Navigated - In every decision, leaders are faced with a tension. Rarely is the answer clear or black and white. We coach clients through this tension and embrace this as part of the process.
Stakeholder Involved - Whether they are clients, constituents, or a population that an organization is seeking to help, we believe that the individual voices of those stakeholders should be present throughout the planning process.
Proactively & Holistically Scaled - In our engagements we believe that we should not leave a stone unturned. Holistic scaling means looking at every angle and using data to narrow down what the best path forward is. As we think about scaling, we also are building proactive plans and models. We want our clients to grow into their strategy comfortably and see what is coming on the horizon.
Bottom Line Preserved - Fiscal self-sustainability is key to what we are trying to accomplish for any organization. If the strategy that we build with clients does not have a positive impact on their bottom line, then the job is not finished.
“Miracle Math-ed” - As often as possible, our teams try to make 2 + 2 = 5. Too often our world is told to think of things as black and white and that they need to add up. If we can create profit and do that while serving others deeply, then that is a win. We tirelessly build financial strategies that incorporate this methodology.
Strategic Planning & Operational Scaling
When we first started our organization, we said that we wanted to be a “roll up our sleeves and dig in” kind of organization. We will never simply provide a report or an outline of a strategic plan with to a client. We have found that capacity and skill are the two biggest gaps that an organization faces when implementing a Strategic Plan. If we don’t come along-side clients and support them with that transition, then we are not doing a good job. On average, our engagements are between six and nine months in length.
There are eight phases of our Strategic Planning and Operational Scaling process.
Analysis - At the start of an engagement we always spend time understanding the current state, team environment, and financial situation of a client. The success and clarity of the rest of our process is extremely dependent on this phase being performed well.
Purpose / Why - Before we help clients understand where they are headed, we need to help them gain clarity around their purpose and the why behind that. Not just for their own culture and goals, but for how they will serve their clients or stakeholders in the future.
Strategic Roadmap - We look at Strategic Plans as Roadmaps. We are essentially building a 1, 3, 5, and 10 year path for the organization and helping to clarify and qualify as many elements of that roadmap as possible.
Scaling Planning - Once a Roadmap is complete, we begin to analyze how to make that a reality. We build out the Financial Models (Cash Flow, Budgets, Profitability Analysis, Etc), analyze and map projections for the org chart structure, develop the Sales or Fundraising strategy to supplement those models, and then build the marketing strategy that will support all of these efforts. Once we are confident that these four key areas have been aligned in relation to the Strategic Roadmap, we can call the strategy complete.
Marketing Strategy & Build - When we are supporting clients with developing their marketing strategy, we have found that the build of the marketing infrastructure is a key need of our clients. Due to this need, we have grown our team of experts to assist in this process to ensure that these strategies become an immediate reality for our clients.
Operational Dashboard - Strategic Planning is an on-going process. It is extremely easy for organizations to finish the planning process and place their heads back down in their day to day. There is immense value in having trackable data metrics that a team is reviewing regularly to analyze success and course correct where necessary. We build clients a full Operational Dashboard as part of our engagement to assist in this process.
Performance Management - Once an organization has clear, measurable metrics for success, it is extremely important to translate this into a performance management model for teams. Many employer / employee relationships are strained from a lack of clarity on what success looks like. We build performance management systems that are tied to compensation so that the entire organization can seamlessly work towards massive success together.
Operational Analysis - A Strategic Plan isn’t worthwhile if it is put on a shelf. It is something that needs to be proactively implemented and there are several operational obstacles for each function of an organization that need to be tackled. We work with clients to perform an Operational Analysis and build a roadmap of these projects to ensure that operationally our clients mature into the best version of themselves.
Scaling Implementation & Coaching - Feast Over Famine tries not to be a fluffy, whiteboard only consulting organization. We want to roll up our sleeves and help clients to implement the tools, process, and systems that will help them scale well.
On-Going Service
As we have grown, we have realized that there are four key areas that we can responsibly stay engaged with a client month to month to serve them well. The real question for a client is around skill, capacity, and whether or not a Full Time Employee is needed to perform the workload. If we discern with a client that our on-going services are a good fit, then we will enter into an on-going engagement in the areas below.
Fractional CFO - Once we have built out all of the profitability models, revenue projections, budgets, and financial tools, someone needs to be managing those tools day in and day out. Our goal is to remove what we call “Financial Decision Paralysis” and help leaders to forecast as much of the future as possible so that they can make decisions on how to scale their organization well.
Marketing Execution - The full scale marketing mix from digital to traditional marketing is a challenging piece for organizations to manage. Consistency of curated content is extremely important and we find that this is a hard piece of the puzzle for busy leaders.
General Advisory & Coaching - Over the course of a 6 - 9 month engagement, we often carve out a special place in the leadership and culture of our clients. When this is the case, we often will continue in an advisory and coaching role long term to help our clients as they navigate their future scaling initiatives.
Sales / Fundraising Pipeline Development - There is one piece of the sales / fundraising puzzle that we cannot do for our clients. Hustle. However, we have found a way to shorten the process and help with list curation and pipeline development so that our clients can spend their time in front of the right individuals and prospects that will lead to bold contracts.